At Big O Tires Victoria, we take pride in offering the best customer experience to Victoria, BC, Saanich, BC and Esquimalt, BC. We strive to provide our customers with the best experience possible each visit.
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1319 Quadra Street
Victoria, BC V8W 2K9
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I am very thankful to have found Victoria's Big O tires location. After being scammed by a dealership in Vancouver the staff at Big O were a refreshing and genuine help. Lucas took the time to explain my cars problems in detail, to review the false documents I received from the dealership and then to later advise me on how to proceed.
Technician Connor was also detailed and committed to helping communicate all issues with me. I recommend Big O full heartedly and will be returning for all of my future services. Thank you
Service was excellent. They recommended a tire. I checked out reviews and it rated extremely well, as they suggested it would. Pricing was reasonable so I asked when I could come by. They said, "any time". I arrived 45 minutes later to find them very busy but they fit me right in and I had the car back 45 minutes later. Doesn't get much better than that!
I had my 2013 Jeep worked on at 3 other local shops for an alignment after having a lift installed and wheels and tires.
All of the other shops couldn't get the balancing right, the alignment right and so on.
I spent $1500 in other shops with no luck when I tried these guys.
Got it back in a couple hours, not a shimmy and no pulls. Drives dead straight.
Should have taken it to them in the first place.
Great guys! Great Service
What a great place to buy tires and to know that I got the best deal on great tires from some smart people! Customer service was awesome! A very knowledgeable staff that gave me several options, explaining each price point, what I got for my money and the pros and cons of each tire. They were patient with me and understood my needs. This was my first time buying the Big O brand and I love them! Big O it is from now on! I have purchased two sets of tires from this store and each time was a great experience! I can't wait to but more tires ;0)... To top it off they have wifi, coffee and good food within walking distance!
Went in for an emergency flat repair right at closing time. Excellent, fast, friendly service in spite of the time. Tire carcass was damaged from driving on the flat too long before changing to the emergency tire. Luckily they had just received two trade-ins of the same tire type the day before, with similar wear to the existing tires. They charged a fair price for the replacement and labour and, without being asked, checked tire pressure on the emergency tire and remaining good tires. Also had a good experience there a couple of years ago getting all-season tires for my daughter's car. Same good value and service and the tires turned out to be excellent ... surprisingly good in the snow for all-seasons. Will go back when the time comes.